Monday, February 28, 2011

Everybody is Working for the Weekend

In the real estate industry weekends are used a lot to show properties and have open houses. Obviously these are usually the only days that a lot of clients have off of work to look for their future home. And any decent Realtor will help his clients out all day on a weekend if need be. However, weekends are coveted by most. This is when we play and blow off steam from the work week. This is when we can get together with friends and family and enjoy life. So do Realtors deserve weekends too? I'd like to think so. Obviously if this is the only time my clients have to look then I'm most definitely going to help them look. And my phone is always on to answer questions no matter what is going on during the weekends. But my banker isn't around or my insurance agent. Even my local Chick-Fil-A is closed on Sundays. So I know to handle my funds and my insurance before Friday at 5pm rolls around (and to grab that chicken sandwich on Saturday or I have to wait Monday). I would like to see real estate professionals get treated the same way. If questions can wait until Monday I think it should be common courtesy to wait until Monday. Or at least not expect a return call about the issue until 9am on Monday. Or maybe the fact that we are accessible when other professions are not is part of what makes real estate a personal business relationship and not simply a business relationship. Does the general public know deep down that having their Realtor answer the phone on Saturday morning is going over and beyond the call of duty. Or is it expected and when we don't answer the phone it's considering an insult and a reason to move on to the next agent? Since this is a blog entry I would love to hear some feedback on this thought as I'm not 100% sure about where I stand on this. I would like for the norm to be that you can get personal service from any industry 24/7 but is that realistic?

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